RETURN POLICY
Returns
All returns must be shipped back within 14 days of receiving package.
To be eligible for a return, item must be in the same condition as received, unworn & unused, all tags must be intact and in its original packaging. Please include receipt with your purchase.
To initiate a return, please email [email protected] for return authorization. Items returned without authorization will not be accepted and either shipped back or we will charge a 20% restocking fee and return will be eligible for store credit only.
We offer a simple $15 return shipping method if you are returning items within the US.
Please allow up to 10 days for your return to arrive and to be processed by our returns team.
*This return shipping method will cost $15 which will be deducted from your final refund once we have received and processed your returns.
This return shipping method is a suggestion only and you may use any preferred method of your choice.
Once your return is received & inspected, a refund will be made to your original form of payment. We do not refund shipping fees.
For local orders placed online, our "in-store policy" will apply. To be eligible for a return, items must be returned within 14 days of the purchase date. We offer store credit or exchange only, and the returned items must be in their original condition and packaging, with all tags and labels attached.
To initiate a return, please bring the item along with the original receipt to our store within the specified timeframe. Our store staff will assist you further and provide you with store credit or facilitate an exchange according to our policy.
Seasonal (holiday) items are a FINAL sale.
All items on SALE are FINAL sale. Accessories are FINAL sale.
In the event that SALE merchandise is returned back to us, we will either send the items back "RETURN TO SENDER" or charge a 50% restocking fee and a store credit will be issued.
To return your product, you should mail your product to:
CALAKIDS
23675 Calabasas Rd.
Calabasas, CA 91302